START HERE

We Identify the Root Cause, So We're Building the Right Solution.

Stop guessing which problem to solve. You walk away knowing exactly what's costing you the most, what to fix first, and what it's worth — a clear 90-day plan you can act on with us or on your own.

$1,200
Fixed fee with no obligation to continue. 2 weeks from the last interview to the report in your hands.
Book the diagnostic
HOW IT RUNS

4 Steps. All You Give Us Is Access and a Few Hours.

Your team gives us about an hour each. You give us 2 conversations. That's the whole ask.

STEP 01
Discovery conversation
Meeting with the founder and the team to deep dive into goals and vision, so we can identify the gap.
STEP 02
Team interviews
360-degree feedback across the business, so we get the full picture — goals, structure, what's stalling, what you've already tried, and how each person is involved.
STEP 03
Workflow audit
We review how the work actually gets done, so we observe your workflows before we change anything — your software and tools, the SOPs you've and what's outdated or missing, plus shadowing in office to see the team dynamics.
STEP 04
Report and 90-day plan
Walked through live, then yours to keep. 2 weeks from the last interview.
WHAT GETS SCORED

5 Ways Work Flows in Your Business. 

01
CEO Flow
Where your time and decisions go.
02
Team Flow
Who owns what, and the handoffs.
03
Sales Flow
Lead to signed.
04
Client Delivery Flow
Onboarding through offboarding and retention.
05
Marketing Flow
How demand gets created.
06 · FINANCIAL FLOW
The sixth flow belongs to our sister company. If the diagnostic finds the problem is in your numbers, we hand you to TrueView Financials rather than pretend to fix it.
VISIT TRUEVIEW ↗
AFTER THE DIAGNOSTIC

After the Diagnostic 

The report is designed to be executable without us. 

PATH A
Take it and run
The plan is yours. Implement it with your own team, on your own timeline. No accountability structure, no one holding the sequence — which is the usual reason a good plan stalls in month two.
Nothing further
PATH B · MOST COMMON
Fractional COO Support
When the diagnosis is capacity at the top rather than one broken system. Ongoing leadership, planning and accountability — with or without us in the work. See both tiers ↗
$2,500+/mo
PATH C
Operations Consulting
We build the first system with you — the one the diagnostic surfaced. Scope comes out of the diagnosis rather than a guess, which is why these engagements land where they're supposed to. See what a project looks like ↗
$5,500–7,500+
FAIR QUESTIONS

The Ones People Ask Before They Book.

What if the diagnostic says I don't need you?+
Then it says that, and you keep the plan. It's happened. We'd rather be the people who told you the truth than the people who sold you a something you didn't need.
How much of my team's time does this take?+
About an hour each for interviews, plus 2 conversations with you. We work from your existing tools rather than asking anyone to prepare documentation.
I'm not even sure what I need. Is this the right start?+
Yes — that's the exact case it was built for. Not knowing the root cause of the problem or how to fix it's the normal starting condition, not a disqualifier.
Does the fee come off a later engagement?+
No — we've seen how valuable it's on its own. You get a clear roadmap and action plan, plus honest feedback from your team that's worth the engagement by itself.
What if my team isn't on board?+
The interviews usually fix that on their own. Being asked how the work really goes — and then seeing it reflected accurately — is the fastest buy-in mechanism we've found.

If the team is genuinely resistant, we start with a Working Genius workshop instead — it builds trust before it asks for change, and it's the approach we reach for most often because it works.

Find Out Which Flow Is Costing You the Most.

A 30-minute consultation first, so we both know the diagnostic is the right spend before you make it.

BOOK A CONSULTATION