FIXED SCOPE · ONE BOTTLENECK
One Flow, Built End to End, So You Can Trust Your Systems.
For businesses with a specific operational bottleneck that needs to be designed and built. We find the root cause, build the workflow, document it, and hand it over.
$5,500–7,500+
COMMON PROJECTS
8 Things We're Asked to Build, Over and Over.
Client Journey Redesign
Onboarding, delivery, retention or offboarding — rebuilt so the experience doesn't depend on who caught the client.CRM and Workflow Cleanup
Your project-management and CRM tools configured to match how the work actually moves.Capacity Planning
Workload visibility, so you can answer “can we take this on?” without guessing.SOPs and Playbooks
Templates and internal knowledge systems a new hire can follow in their first week.Role Clarity and Handoffs
Who owns what, what happens at the boundary, and how accountability is actually held.Automation and Tooling
Process automation where it removes real work — never layered over a broken process.Dashboards and KPI Scorecards
The 5 or 6 numbers that tell you whether the business is working this week.Something Adjacent
Bring it to the consultation. If it isn't ours to fix, we'll say so and point you at who does.HOW A PROJECT RUNS
1 System Built End to End, in 4 Phases.
PHASE 01
Root cause
Root cause analysis. You may already know the symptom, or not — either way we start by finding what's actually causing it, agreed in writing before anything gets built.
PHASE 02
Design the System
The workflow, roles and tools as they should be — decided with the people who'll run it.
PHASE 03
Build the Workflow
Configured in your tools, with the SOPs, checklists and templates that make it repeatable.
PHASE 04
Hand over
Owners named, team trained, and an implementation plan for whatever is left.
THIS IS YOU IF
- You know where you're stuck
- You want a defined solution, a roadmap and help implementing it
NOT THIS IF
- You're not sure what's actually wrong — that's what the diagnostic is for
- You need someone in the leadership seat every week — that's Fractional COO Support
CASE STUDY · WHAT THIS LOOKS LIKE IN PRACTICE
A $1M Firm Cut $180K of Annual Expense, Then Stopped Selling on Camera.
The situation: a $1M practice carrying the cost base of a much bigger firm, with revenue that only moved when the founder went live on camera every week.
What we built:
- A full expense audit, cutting tool bloat and costs that had accumulated without driving results
- An evergreen sales funnel, so demand no longer depended on a weekly performance
- An automated lead-up and follow-up sequence, so leads were worked without anyone chasing them
The result: a reduction of $180K in annual expense, and $10K a month on average in sales that arrive without the founder on camera.
READ THE STORIES ↗$180K
annual expense removed
$10K
a month in evergreen sales, average
Not Sure Where to Start? Let's Talk It Through.
A free consultation, so we can hear what's actually breaking and tell you whether a project is the right move — before you spend anything.